Troubleshooting a Connection Issue
If you encounter the message “This site can’t be reached,” it is likely that there are connectivity problems preventing your device from accessing the website. Here are some steps you can take to troubleshoot the issue:
1. Check your Internet connection: Ensure that you are connected to the Internet and that there are no disruptions in your network. You can try resetting your router, modem, or any other networking devices you are using.
2. Verify firewall and antivirus settings: Make sure that your browser, in this case Chrome, is allowed to access the network through your firewall or antivirus settings. If it is already listed as an allowed program, you can try removing it from the list and adding it again.
3. Proxy server settings: If you are using a proxy server, check your proxy settings or contact your network administrator to ensure that the proxy server is functioning properly. If you are unsure whether you should be using a proxy server, you can access the proxy settings through the Chrome menu. Go to “Settings” > “Show advanced settings” > “Change proxy settings” > LAN Settings, and make sure the “Use a proxy server for your LAN” option is deselected.
By following these troubleshooting steps, you can resolve connection issues and regain access to the website you are trying to reach.
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